Equity bank systems fail, customers threaten to quit, Management saying nothing

The systems of equity bank have failed miserably leading to lose of moneys by the account holders, equity bank customers cannot look at their balances through the atm withdrawal points, and money has been lost, one such customer has threatened to move to co-operative bank. ''its even worrying more because no media house is talking about it'' Kibet supports. Most people in Bururburu are lined up to ATMs all days hoping that they will find some positive information through their ATMs but all in vain.
All the equity bank customers we talked to said they are going to move away from the bank since they feel shortchanged by the bank. it is such a sad affair that a leading bank is failing customers who are very loyal